Can I track my order?
Yes, you’ll get all the details when you place your order. If, for any reason, you don’t or are having trouble, please If you have not received your tracking details, please contact firstname.lastname@example.org
Which countries do you ship to?
We ship to over 50 countries, including:
UK & Europe: United Kingdom, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Rest of the World: United States, Australia, Brazil, Canada, China, Hong Kong, India, Japan, Kazakhstan, Malaysia, New Zealand, Russia, South Africa, Singapore, South Korea, United Arab Emirates, Taiwan and many more.
We ship to almost every country on the planet, but if your country is not listed at checkout please contact us at email@example.com and we can almost always arrange for delivery.
Any issues on international delivery please get in touch at firstname.lastname@example.org
How do customs and import charges work?
When shipping within the EU no duties are applied.
For any countries outside of the EU, all relevant customs or import duties are the sole responsibility of the customer. For imports of ‘de minimis’ value duties do not apply. For some countries these ‘de minimis’ values are adequately high that no duties will apply to most order sizes; e.g. USA $800, Australia $1000AUD, South Korea KRW 150,000. Please check with your respective customs authority.
Which courier companies do you use?
Any questions? Please get in touch